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A regularly updated step-by-step guide and scripting to managing daily workplace issues including handling grievances, social media, change management and more.
By subscribing to the Smart Guides, you’ll have a hands-on guide to workplace relations and labour legalities written in layman’s terms to help you protect your business, stay on the right side of the law and avoid potential disputes and grievances.
Ever-changing industrial relations legislation… bullying and harassment and unfair dismissal claims… dealing with poor performance… implementing a legal disciplinary process… employee relations compliance… workplace flexibility and enterprise bargaining… the list goes on.
National Employment Standards and Award Modernisation3
— Transitional Provisions5
National Employment Standards (NES)15
— The 10 National Employment Standards15
Flexibility and Agreement Making17
Redundancy23
— Redundancy pay period:24
— Termination Notice Periods25
Dismissals25
Bullying Harassment and Workplace Discrimination28
General Protections (Adverse Action)30
Summary32
Large Businesses and Multi National Corporations2
— Workplace Based Productivity and Efficiency Bargaining2
— Managing Employee Performance and Productivity6
Medium Sized Businesses9
— FWA Model Flexibility clause10
— Better Off Overall Test Calculator13
— Managing Employee Performance and Productivity15
Small Business15
— Conversion to full-time or part-time employment19
Summary22
— On the Horizon23
Handling Workplace Grievances and Disputes2
Workplace Investigations2
Union influence/action and right of entry13
— Workplace Dispute Model Clause14
Industrial Action18
— Model consultation term21
Employee Related Grievances and Disputes26
Unlawful Termination33
— Sham Contracting Arrangements35
Summary37
Change Management2
Transmission of Business15
Service Level Agreements21
Productivity Agreements23
Mentoring24
Summary30
Smart Phones, Tablets and Other Mobile Devices 3
Use of the Internet6
Social Media14
Blogging16
Email21
Cyber Bullying22
Summary26
What is Stress?2
Causes of Stress4
Recognising Stress5
Stress Prevention and Management9
Fatigue and Overwork12
Stress Reduction Strategies16
Eliminating Stress From Your Environment18
Self-Awareness22
Workplace Stress Prevention and Management26
Strategy Development27
Work-related psychological injuries31
Summary32
Defining a Contractor What is a contractor? What is an employee? Pitfalls for businesses Establishing a Contractual Relationship Checking Creating a Contract Negotiating the Contract Hirer Responsibilities Contractor Responsibilities Maintaining a Contractual Relationship Induction Meetings and reviews |
Performance and issue resolution Planning Payment and invoices Application of relevant workplace policies and procedures Protecting your business legally Legal requirements for business Legal requirements for Contractors Sham contracting Ending a contractual relationship Completion Unsatisfactory work Unfinished work |
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